Effective Date: [Insert Date]

Elitewise Escapes (“we,” “our,” “us”), a DBA of DakJen Creative LLC registered in Maryland, values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website elitewiseescapes.com, client portal, and services.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, date of birth, passport details, payment information, travel preferences.
   
• Family Information: Names, dates of birth, and passport details for family members when included in bookings.
   
• Account Information: Login details for the client portal.
   
• Service Use Information: Travel requests, bookings, and preferences you provide through our forms.
   

We do not knowingly collect data directly from children under 18, though adults may provide details for minors when necessary to complete travel bookings.

2. How We Use Your Information

We use your information to:

• Provide and manage travel concierge services, trip bookings, memberships, and consulting.
   
• Process payments securely through Stripe.
   
• Communicate with you regarding your account, services, and updates.
   
• Send newsletters and promotional content through Mailchimp (with your consent).
   
• Comply with legal and regulatory requirements.
   

3. How We Share Your Information

We share your information only as necessary, including:

• With airlines, hotels, tour operators, and travel partners for trip bookings.
   
• With Stripe for secure payment processing.
   
• With service providers (e.g., Mailchimp) for communications.
   
• When required by law or to protect our rights.

We do not sell your personal information.

4. Data Retention

We retain your information for up to 5 years from your last interaction with us, or longer if required by law. After this period, data is securely deleted.

5. Your Rights

Depending on your location, you may have the following rights:

Under GDPR (EU/UK):

• Access, correct, or delete your personal data.
   
• Restrict or object to processing.
   
• Request data portability.
   
• Withdraw consent at any time.
   
• File a complaint with your local data protection authority.
   

Under CCPA/CPRA (California):

• Know what personal data we collect, use, and share.
   
• Request deletion of your personal data.
   
• Opt out of the sale or sharing of personal data (we do not sell data).
   
• Non-discrimination for exercising privacy rights. 

To exercise your rights, contact us at info@elitewiseescapes.com.

6. Cookies & Tracking

Our website may use limited cookies to enable functionality. We do not use analytics cookies or tracking pixels.

7. Data Security

We take reasonable technical and organizational measures to protect your information, including encryption, secure storage, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. International Transfers

As we operate globally, your information may be transferred outside your country. We take steps to ensure such transfers comply with applicable laws, including GDPR safeguards.

9. Third-Party Services

We use trusted third-party providers including:

• Stripe (payment processing)
   
• Mailchimp (email marketing) 

These providers have their own privacy policies and comply with relevant data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or requests regarding your privacy, please contact us at:

Elitewise Escapes (DakJen Creative LLC)
Email: info@elitewiseescapes.com
Website: www.elitewiseescapes.com